Modasten accepts Visa, Mastercard, American Express, and Discover. Credit card information entered into the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order.
We would be pleased to accept your order by phone. Please call (904) 372-9524 and a Modasten customer service representative will provide you with product recommendations and other information to meet your needs.
If your order contains an item that is out of stock, we will contact you by phone or email to inquire whether you wish to select another item. For orders shipped to Florida, state sales tax applies on the total order amount. No sales tax is added for orders shipped to other locations.
If you have a promotional coupon code that can be redeemed from Modasten, please enter the offer code in the appropriate box in the payment area upon checkout. Be sure to redeem the coupon BEFORE you select your payment options. The promotion will immediately be reflected in the subtotal. If you would like to receive our promotion emails, please click the appropriate box during checkout or fill out the form on the “JOIN THE MOVEMENT” link located along the top of all of our webpages.
We process orders Monday through Friday in the order in which they are received. All orders are shipped the next business day. If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. Shipment tracking is a service provided by the carrier chosen for the delivery of your package. Each carrier assigns a unique tracking code to your package once that package is recorded as being in their system, i.e. has actually left our distribution warehouse. Modasten is given access to these tracking codes by the carrier once a package is shipped. Until a carrier assigns these tracking codes, Modasten cannot provide you access to tracking codes. If you have questions about your order, please email us at modasten@gmail.com or call us at (904) 372-9524 and we would be happy to assist you.
If you need to change an order you have already placed, please contact a Modasten customer service representative at modasten@gmail.com or (904) 372-9524.
If your order is missing a product, contains a damaged item, or you have another concern, please contact a Modasten customer service representative at modasten@gmail.com or (904)372-9524.